For IT Support Teams

Shared remote access for a small support team

Small IT support teams and agencies use the Remote Team plan to share device access, keep an audit trail, and add devices, users, and sessions as they grow.

  • Up to 3 users on Team
  • 2 concurrent sessions
  • Audit trail
  • Add-on devices, users, and sessions

Coordinate without the chaos

The shared controls a small team needs, and nothing it does not.

One account for the team

Up to 3 people work from one account, each with their own sign-in.

Servers as well as desktops

Take over Windows desktops, and work on Linux and macOS machines through the browser terminal and web SSH.

Audit trail

Keep a record of who did what in your account.

Room to grow

Add devices, users, and concurrent sessions as add-ons when the team needs them.

Simple, honest pricing

Pick a plan for one person or a small team. Switch or cancel anytime.

Remote Individual

For one person and a few personal devices

$4.99 / mo
billed annually ($59.88/yr)
Save 29% with annual billing

Individuals and remote workers reaching their own computers.

  • 1 user
  • Up to 3 managed devices
  • 1 concurrent remote session
  • Remote desktop in the browser
  • Remote Viewer desktop app
  • Clipboard sync
  • Basic file transfer
  • Standard email support
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Most Popular

Remote Professional

For freelancers and consultants supporting clients

$9.99 / mo
billed annually ($119.88/yr)
Save 23% with annual billing

Freelancers, IT consultants, and developers who need SSH and SFTP.

  • 1 user
  • Up to 10 managed devices
  • 1 concurrent remote session
  • Everything in Individual, plus:
  • Web SSH and browser terminal
  • SFTP and advanced file transfer
  • Multi-monitor support
  • Session history
  • Priority email support
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Remote Team

For small support teams and agencies

$29 / mo
billed annually ($348/yr)
Save 26% with annual billing

Small IT support teams and agencies sharing device access.

  • Up to 3 users
  • Up to 25 managed devices
  • 2 concurrent remote sessions
  • Everything in Professional, plus:
  • Audit trail
  • Add-on devices, users, and sessions
  • Priority support
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Remote desktop sessions go to Windows computers. On Linux and macOS devices every plan includes file transfer, and Professional and Team add the browser terminal and web SSH.

Taxes may apply based on your billing location. See full plan comparison

LynxTrac Remote vs LynxTrac RMM

Remote gives you secure access and support. When you need to monitor, patch, and automate at scale, the full LynxTrac RMM platform picks up where Remote stops.

Capability LynxTrac Remote Individuals, freelancers, and small teams who need secure remote access. LynxTrac RMM Growing IT teams and MSPs who need monitoring, automation, and management at scale.
Remote desktop
Web remote access
SSH
Terminal
File transfer
Basic device organization
Session history
Multiple users (Team plan)
Device monitoring (CPU, memory, disk, network)
Alerts
Patch management
Scripting and automation
Software inventory
Log collection and analytics
Ticketing
MSP customer hierarchy
Deployment automation
Cloud governance
Security monitoring
Compliance features

Need monitoring, patching, and automation? Explore LynxTrac RMM.

Explore LynxTrac RMM

Need more than access?

Larger teams and MSPs can step up to the full LynxTrac RMM platform for monitoring and automation.