For IT Support Teams

Shared remote access for a small support team

Small IT support teams and agencies use the Remote Team plan to share device access safely, keep an audit trail, and roll out the agent across their fleet.

  • Up to 3 users on Team
  • Shared device groups
  • Role-based permissions
  • Central agent deployment

Coordinate without the chaos

The shared controls a small team needs, and nothing it does not.

Shared access, controlled

Everyone on the team works from one account with role-based permissions.

Device groups

Group devices by client, site, or purpose so the right people find them fast.

Team audit logs

Keep a record of who connected to which device and when.

Central agent deployment

Roll the agent out across your devices from one place.

Simple, honest pricing

Pick a plan for one person or a small team. Switch or cancel anytime.

Remote Individual

For one person and a few personal devices

$4.99 / mo
billed annually ($59.88/yr)
Save 29% with annual billing

Individuals and remote workers reaching their own computers.

  • 1 user
  • Up to 3 managed devices
  • 1 concurrent remote session
  • Native remote desktop
  • Browser-based remote access
  • Clipboard sync
  • Basic file transfer
  • Mobile access
  • Standard email support
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Most Popular

Remote Professional

For freelancers and consultants supporting clients

$9.99 / mo
billed annually ($119.88/yr)
Save 23% with annual billing

Freelancers, IT consultants, and developers who need SSH and recording.

  • 1 user
  • Up to 10 managed devices
  • 1 concurrent remote session
  • Everything in Individual, plus:
  • Web SSH and browser terminal
  • SFTP and advanced file transfer
  • Multi-monitor support
  • Wake-on-LAN where supported
  • Session recording
  • Session history and audit logs
  • Priority email support
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Remote Team

For small support teams and agencies

$29 / mo
billed annually ($348/yr)
Save 26% with annual billing

Small IT support teams and agencies sharing device access.

  • Up to 3 users
  • Up to 25 managed devices
  • 2 concurrent remote sessions
  • Everything in Professional, plus:
  • Shared device groups
  • Team address book
  • Role-based permissions
  • Central agent deployment
  • Team audit logs
  • Longer session-recording retention
  • Priority support
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Taxes may apply based on your billing location. See full plan comparison

LynxTrac Remote vs LynxTrac RMM

Remote gives you secure access and support. When you need to monitor, patch, and automate at scale, the full LynxTrac RMM platform picks up where Remote stops.

Capability LynxTrac Remote Individuals, freelancers, and small teams who need secure remote access. LynxTrac RMM Growing IT teams and MSPs who need monitoring, automation, and management at scale.
Remote desktop
Web remote access
SSH
Terminal
File transfer
Basic device organization
Session history
Team access controls (eligible plans)
Device monitoring (CPU, memory, disk, network)
Alerts
Patch management
Scripting and automation
Software inventory
Log collection and analytics
Ticketing
MSP customer hierarchy
Deployment automation
Cloud governance
Security monitoring
Compliance features

Need monitoring, patching, and automation? Explore LynxTrac RMM.

Explore LynxTrac RMM

Need more than access?

Larger teams and MSPs can step up to the full LynxTrac RMM platform for monitoring and automation.